bd128 Terms and Conditions

bd128 is an online gaming and betting platform that provides services to users in Bangladesh. These terms and conditions ("Terms") govern the legal relationship between bd128 ("Platform", "we", "us") and any person who uses the platform ("User", "you", "your").

bd128 is committed to providing a safe, fair and responsible gaming environment in Bangladesh. SSL encryption and fair play policies are actively enforced on our platform.

1.1 Applicability of Terms

These terms apply to the bd128 website, mobile version and all related services. Before using the services, users must read these terms, the Privacy Policy and the Responsible Gaming Policy.

1.2 Legal Obligation

By using the bd128 platform, you acknowledge that you are knowingly and voluntarily agreeing to these terms. This agreement is a legally binding contract between you and bd128.

2.1 Age Requirement

You must be at least 21 years old to create an account and use the services on bd128. Account creation or use by anyone under the age of 21 is strictly prohibited. bd128 reserves the right to verify age at any time.

2.2 Single Account Policy

Each individual may create only one account. Creating multiple accounts by the same person is strictly prohibited and may result in account closure. If multiple accounts are detected from the same device, IP address or payment method, bd128 reserves the right to investigate.

2.3 Registration Terms

At the time of registration you must:

• Provide accurate and up-to-date personal information.
• Use a strong and unique password.
• Keep your account details confidential and refrain from giving access to third parties.
• Notify us promptly of any changes to your information.

Providing false or misleading information will result in immediate account closure and the associated balance may be forfeited.

3.1 Account Security

You are solely responsible for the security of your account. Do not share your login details with anyone. If you suspect any unauthorised activity on your account, notify our support team immediately.

3.2 KYC Verification

bd128 conducts customer identity verification (KYC) in accordance with the guidelines of the Bangladesh Financial Intelligence Unit. Government-issued identification documents (National ID card, passport) may be required for verification. Withdrawals may be limited until verification is complete.

3.3 Account Closure

You may request closure of your account at any time through our support team. bd128 reserves the right to suspend or close an account for the following reasons:

• Violation of terms and conditions
• Fraudulent activity
• Suspected money laundering
• Operating multiple accounts
• Failure to pass age verification

4.1 Accepted Payment Methods

bd128 supports the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank and Sonali Bank).

4.2 Deposit Limits

The minimum deposit amount across all payment methods is ৳100. The maximum deposit amount may vary depending on the method and account level.

4.3 Withdrawal Conditions

The following conditions apply to withdrawals:

• Minimum withdrawal amount is ৳1,000
• Standard withdrawal processing time is 10 to 45 minutes
• KYC verification must be completed before withdrawing
• Withdrawals must be made to the same method used for the deposit (where applicable)
• Withdrawals may be restricted if bonus wagering requirements have not been met

4.4 Currency

All transactions on bd128 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.

4.5 Transaction Cancellation

Deposit transactions cannot be cancelled once they are being processed. Withdrawals may be cancelled before processing begins. bd128 reserves the right to hold transactions pending verification in the case of suspicious activity.

5.1 Welcome Bonus

New users will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳15,000. A special promo code or a qualifying first deposit may be required to claim this bonus.

5.2 Wagering Requirements

A 20x wagering requirement applies to the welcome bonus. This means you must wager 20 times the bonus amount before you can withdraw from it. For example, a ৳1,000 bonus requires ৳20,000 in wagers.

5.3 Bonus Usage Rules

• A bonus may only be usable on specific games.
• Multiple bonuses cannot be active at the same time.
• Withdrawals cannot be made directly from a bonus balance.
• Bonuses are generally valid for 30 days, though this may vary depending on the specific offer's terms.
• bd128 reserves the right to cancel a bonus if misuse is suspected.

5.4 VIP Program

bd128 has 5 VIP levels:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.4%
• Gold: Weekly cashback up to 0.6%
• Platinum: Weekly cashback up to 0.8%
• Diamond: Weekly cashback up to 1.0%

It is possible to advance to a higher VIP level through regular and active play. bd128 reserves the right to modify or discontinue VIP benefits.

6.1 Fair Play Guarantee

bd128 is committed to ensuring fair play. Our games are provided by accredited providers and operate using Random Number Generator (RNG) technology.

6.2 Technical Issues

If a game is left incomplete due to a server or network issue, bd128 will attempt to cancel that round and return the wager. However, bd128's liability for losses caused by technical errors is limited.

6.3 Gaming Limits

Users may set deposit, loss or session limits to protect themselves. These limits can be set through bd128 support.

6.4 Betting Rules

Specific rules of the relevant section apply to cricket and other sports betting. bd128's decision is considered final in determining the outcome of any betting dispute.

The following activities are strictly prohibited on the bd128 platform:

• Using fraudulent information or identity
• Abusing bonuses or applying bonus hunting strategies
• Using automated software, bots or scripts
• Collusion or unlawful cooperation with other players
• Using the platform for money laundering or processing illegal funds
• Attempting to interfere with the platform's systems or security
• Using or managing a third party's account
• Harassing other users or engaging in inappropriate behaviour

If such activities are detected, bd128 will immediately close the account, forfeit the balance and take legal action if necessary.

bd128 gives the highest priority to responsible gaming. Gaming should remain a form of entertainment, not a source of income.

8.1 Self-Regulation Tools

Users can use the following tools to manage their gaming experience: deposit limit setting, session time limits and Self-Exclusion. For more details, visit our Responsible Gaming page.

8.2 Protection of Minors

No person under the age of 21 may use bd128. If there are underage members in your household, please ensure they cannot access your account. Use of parental control software is recommended.

bd128 is fully committed to protecting your personal information. Full details of how we collect, use and protect your data can be found in our Privacy Policy.

9.1 Data Protection

bd128 uses SSL encryption technology to keep all transactions and personal information secure. Our data storage systems follow industry-standard security protocols.

9.2 Third-Party Sharing

bd128 does not sell or improperly share your personal information with third parties, except where required by legal obligations or to prevent fraud. Limited information may be shared with trusted partners for payment processing.

To the maximum extent permitted by law, bd128 will not be held liable for the following:

• Gaming interruptions caused by internet connection loss
• Third-party software or system failures
• Losses resulting from the user's own negligence
• Service interruptions due to uncontrollable circumstances (force majeure)
• Account access by unauthorized third parties

In no event shall bd128's total liability exceed the amount actually deposited by the user during the relevant period.

bd128 reserves the right to temporarily suspend services for maintenance, upgrades, or legal reasons. Advance notice will be given where possible for planned maintenance.

11.1 Regional Restrictions

Access to bd128's services may be prohibited from certain countries or regions. This list may change, and bd128 reserves the right to restrict access from any region without prior notice.

12.1 Complaint Process

For any dispute or complaint, please first contact us via our 24/7 live chat support or by email at [email protected]. We will aim to provide an initial response within 72 hours.

12.2 Gaming Results

In disputes relating to gaming results, bd128's server logs will be considered final evidence. Objections to game results must be raised within 72 hours; complaints submitted after this period may not be accepted.

12.3 Final Decision

In all disputes, the decision of bd128 management shall be considered final and binding, unless otherwise agreed upon by mutual consent.

bd128 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified by email or via the platform for significant changes.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. If you do not agree with the new terms, please submit a request to close your account.

If you have any questions or comments about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali support available

Our support team is always here for you in Bengali.